Contact and help

How to reach us

Who runs klinovo

klinovo is the platform of Stage One Personal GmbH based in Köln. The website and the iPhone and Android app come from the same provider.

Company
Stage One Personal GmbH
Address
Subbelrather Str. 15A
50823 Köln
Germany
Represented by
Managing Director Vahid Nowzari
Register court
Amtsgericht Köln, HRB 114348

All mandatory details can be found in the legal notice.

Support

We answer questions about your account, the app, job ads or an invoice by e-mail or over the phone.

Email
info@klinovo.de
Telephone
+49 221 650 84 29 100
Privacy
datenschutz@klinovo.de

For access, correction or deletion under the GDPR, simply send an e-mail to our data protection address. We reply within one month.

Frequently asked questions

How do I delete my account?

In the app: professionals under Profile, employers under More, in each case „Delete account“. On the website under Profile (professionals) or in Settings (employers). An account with no invoices and no other team members is deleted immediately. If there are invoices or a team, we take your request and confirm the deletion by e-mail. We keep invoices for tax reasons.

I have forgotten my password.

Enter your e-mail address under Reset password . A code will arrive by e-mail, which you can use to set a new password. It applies to both the website and the app.

Who can see my profile?

Employers only see an anonymous short profile. Your name, photo, contact details and CV are only passed on to a hospital once you have expressly approved its request. You can change the visibility in your profile at any time.

I am not receiving any notifications on my phone.

You can switch notifications on in the app: professionals under Profile, employers under More, Notifications. If your phone does not allow them, go to your phone settings and allow notifications for klinovo.

How do I post a job ad as an employer?

Via the employer area on the website or in the app. The prices can be found under Prices. If you have questions about an offer or an invoice, send an e-mail to info@klinovo.de.

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